Bridget is a busy mom, taking care of her two young children and her husband away. So when she recently arrived home with her sons to a very cold house and the furnace broken she called a local heating company for help. It was a cold winter evening in her hometown of Pennsylvania so she was happy to reach Paul Betlyn, the owner. At first, he coached her through some potential fixes, but nothing worked. Betlyn said he would come and look at it for her.
As Paul was working on the furnace, Bridget chatted with him. She told him she would normally work on fixing the furnace alongside her husband, but he’s currently on deployment. Paul eventually got the furnace back up and running and when Bridget went to pay Paul for his services, he handed her a receipt with a handwritten note. She was stunned by what she saw. Here’s what she posted on on her Facebook page:
“This is a bit lengthy, but I just want to take a minute to acknowledge Betlyn Heating and Cooling. I came home with the boys to a cold house that was 50 degrees. When turning up the thermostat was not kicking the furnace on, I called Betlyn’s, thinking I’d get a machine and have to leave a message, then run to the store for space heaters. Ultimately, Paul, the owner, answered and was very patient as he walked me through different things to do to try to get it back on. When none of that worked, he said he needed to come to the house to fix it.
“As he was working on the furnace, we got to talking about Bobby and the deployment. I had mentioned in passing that I tried to figure it out with my husband, but since he’s deployed and couldn’t see it, he wouldn’t know what to do.
“After he was finished, I was a little apprehensive about how much it was going to cost. He handed me the slip that is in this photo. When I tried to give him any money at all, he said that the $1 was a joke, and to thank my husband for his service.
“So, thanks Paul Betlyn. My house is nice and warm thanks to you.”
This is a bit lengthy, but I just want to take a minute to acknowledge Betlyn Heating and Cooling. I came home with the…
Posted by Bridget Stevens on Wednesday, January 13, 2016
What a wonderful, kind gesture Paul made for the Stevens family. If you agree, please share it with your friends!
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